Could your bank be doing better? That’s the golden question this week, as we explore bank loyalty in Canada. One survey finds Canadians value personal customer service and convenience the most, while another blogger shares his experience of leaving his bank for better savings. Would you do the same? Read on for the full story.
Is YOUR Bank a Customer Service Winner?
What makes for a satisfied Canadian banking customer? According to The Canadian Retail Banking Customer Satisfaction Study, no-fee banking tops the list. The survey, now in its ninth year, was released this week by JD Power and Associates. In it, customers were asked to rank their level of satisfaction with their lender. The winner? No-fee giant Tangerine was top scorer with 836 out of 1000, with PC Financial in second at 782.
Read Rubina’s Blog | Is YOUR Bank a Customer Service Winner?
Book Review: Well-Heeled: The Smart Girl’s Guide to Getting Rich
Calling all money-conscious mavens – looking to really get a leg up on your finances? Lesley-Anne Scorgie’s latest money-smarts tome is full of savvy tips for smart frugal living, investing and saving. It’s a must-have accessory for any gal (or guy) looking to take control of their money – without being cheap. Read on for our full review.
Read Sean’s Blog | Well-Heeled: The Smart Girl’s Guide to Getting Rich
My Bank Was Great – But I Still Switched
When pro poster Pracheer arrived in Canada, he found his banking options to be limited due to his lack of Canadian credit history. BMO took a chance on him – and made a loyal customer for life. However, while BMO offered great service, Pracheer took notice of better rates from other lenders… and wasn’t afraid to make the switch.
Read Pracheer’s Blog | My Bank Was Great – But I Still Switched
College Prep 101
August is here – and frosh week is just around the corner. If you’re a cash-strapped student (or parent) embarking on your first semester of higher learning, chances are you could use financial cheat sheet. Check out our special edition student lineup:
Read Sean’s Blog: Should Parents Pay For University Tuition?
Read Kyle’s Blog: Should I Buy a House for my College Student?
Read Andrew’s Blog: Your Frugal Frosh Week
Read Diane’s Blog: 6 Tips for Paying Back Student Loans
Join the #RSMBreakUp Party!
Are you conflicted by hidden fees? Heartbroken from paying too much interest? It’s time to let your bank know how you feel.
Join RateSupermarket.ca on Thursday, August 14 for our #RSMBreakUp event! Tune in to Twitter between 12 and 2 p.m. to discuss YOUR bank relationship with MoneyWise Editor Penelope and special guests, plus win our $500 grand prize! In the Toronto area? Come on down for even more chances to win. Check Twitter for location details.
This Week’s #RSMWIN!
This week, we asked our Twitterverse:
Do you use a credit card from your primary bank?
Want your chance to WIN a $25 gift card? Tweet your answer to @RateSupermarket with #RSMWin!
How many years have you been with your current bank?