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RateSupermarket.ca > Customer feedback
Customer feedback
At RateSupermarket.ca we're happy if you're happy. We've received some great stories and feedback over the past few years from visitors who have used our services. You can read some of their comments below.
Also, to find out more about how RateSupermarket.ca is helping Canadians to save money on their mortgage, check out these customer stories:
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Thank you for the great professional help in getting my mortgage, as difficult as it was!
-Cory, Calgary AB, Mar 2010
Fantastic way to shop for a mortgage!
-Gerard, Toronto ON, Mar 2010
I proceeded with one of your broker partners and I am very please with the service. Thank you.
- Rami, Richmond BC, Mar 2010
I received a call-back very quickly and on a Sunday no less. The service I've received has been very good. The broker has been easy to get a hold of, responsive to messages, and overall very helpful. Excellent service.
- Nicholas, Kitchener ON, Mar 2010
I received a call within minutes and I'm very satisfied with the service. Thanks.
- Nabil, Toronto ON, Mar 2010
I was called the next day and received very good service. Thank you.
-Catalin, Montreal QC, Mar 2010
I was contacted the day after and quite happy about the information I was able to get through your website. The rate itself is just slightly better than what I was offered by my bank, but I was able to be pre-approved based on a 20% down-payment versus the 35% one requested by the bank for a revenue property purchase. Thank you.
-Roberto, Hamilton ON, Mar 2010
I found that RateSupermarket.ca was most helpful for me & I did get a mortgage. I have also past\sed on this info to another person. Thanks again.
-Brenda, AB, Mar 2010
I was contacted promptly and the service was great.
Thank You
-Catherine, Ottawa ON, Mar 2010
I was contacted the next day by James Laird who provided excellent service. I look forward to doing business with you
- Ron, Toronto ON, Mar 2010
I was contacted and received excellent service.
-Peter, Mississauga ON , Feb 2010
I'm happy with the services provided. A good broker with good rate options.
-Darcy, North York ON , Feb 2010
The broker phoned me back within minutes and I'm still working with them to get the best possible rate.
-Mike, Ottawa ON , Feb 2010
The broker was experienced, knowledgeable and a pleasure to deal with.
-Ka-Yee, Calgary AB , Feb 2010
I was contacted back in a timely manner, and the gentleman I spoke with was very informative. Thank you,
-Cynthia, Milton ON , Feb 2010
The lender was prompt and courteous. Thank you.
-Donna, Calgary AB , Feb 2010
I was impressed at how quickly I was contacted by the providers. The level of service and rate info was excellent, much better than dealing with a bank directly.
-Paul, Toronto ON , Feb 2010
I was contacted and the broker was very helpful.
-Chris Whitehorse YT , Feb 2010
A received a call back that was both prompt and helpful. Thanks
-Dave, Pickering ON , Feb 2010
Very good turn around and service...right now the broker that called me is the front runner to move my mortgage.
-Dave, Toronto ON , Feb 2010
The service was timely and the quality of service was very professional and educational.
-Tania, Toronto ON , Feb 2010
I was contacted in a timely manner and I was happy with the service that I received. I appreciated the ease at which I could access things on the RateSupermarket.ca web pages.
-Ken, BC , Feb 2010
I was contacted on the same day and was provided with the info relevant to my situation.
-Lisa, BC , Feb 2010
The broker responded quickly to my email with an email which I greatly appreciated as I work 10 hour days. About 3 days later I also received a phone call just to follow up. He was very polite and efficient. I was very happy with the service provided. I will definitely use your services in the future if need be.
-Monica, Surrey BC , Feb 2010
My mortgage renewal was approaching, through Ratesupermarket.ca I really had a very good chance to know what the market was up to which helped me very much to negotiate with my lender my renewal conditions. Thank you very much for the great job you are doing.
-Matt, Mississauga ON , Feb 2010
I saved money on my mortgage by switching from a 4.94% 5 year fixed rate with HSBC to a 3.69% 5 year fixed rate with a new lender. Even with buyout fees I'm saving 13K over 5yrs!
-Anton Toronto, ON , Feb 2010
We saved a lot of money on our refinance using RateSupermarket.ca. We refinanced with a new lender, a broker contacted us and got us a great rate we are very happy. Thanks.
-Rick, Chilliwack BC , Feb 2010
We were very quickly contacted and received exactly what we were looking for.
-Paula, Pictou NS , Jan 2010
Everything was just great! Thank you.
-Brenda, AB, Jan 2010
I was contacted this morning and I was very satisfied with the information and the level of service I received from the broker.
-Verla, Calgary AB, Jan 2010
I was contacted by a representative and was pleased with the service and answers provided. Thank you.
-Jay, Toronto ON, Jan 2010
Your website is awesome! Very easy to navigate around, all the information is there at your fingertips. The vendor contacted me within a couple of hours, very satisfied. This tool is very handy in our economy.
-Marie, Calgary AB, Jan 2010
I was extremely impressed by your service. I was contacted within the same day that I went online! I will be sure to send your link to all my friends and associates.
-Lesley, Mississauga ON, Jan 2010
We were contacted and are very happy with the broker's service.
-Ken, BC, Jan 2010
I received a prompt, courteous and informative reply from the mortgage broker. Thank you.
-Bill, BC, Jan 2010
I was contacted in a timely manner by the mortgage broker and was happy with the level of service I received. The person was very helpful in the options I had, and in explaining the process and timeframe in which to expect things to happen.
-James, Barrhead AB, Jan 2010
I am very pleased with the experience so far and intend to use the service again should we require another mortgage in future. Thank you for being there, because if I had not happened upon your site, I would have blindly carried on with a preapproved mortgage from a "normal" walk in off the street lender and paid a higher rate.
-Mr Porter, BC, Jan 2010
I was responded to in a timely manner and provided with information requested. Thanks.
-Allyne, Victoria BC, Jan 2010
I received a phone call within minutes from a mortgage consultant. I'm in the process of getting pre-approved. So far in my research, your site gave me the best mortgage rates. Keep up the great work.
-Mike, Ottawa ON, Jan 2010
I was contacted promptly and was provided with excellent service.
-Edward, ON, Jan 2010
I was contacted very soon after I phoned and talked to a very nice gentlemen. I was quite happy with the service. I really like your website - such a great idea. It helps a lot to shop for best mortgage rates.
-Ginda, BC, Jan 2010
I am very happy that I came upon your website in my search for a mortgage. Through your website, I found brokers offering lower rates than the mortgage broker I was about to sign with. I contacted both companies and received same-day replies. Both provided informative, friendly, and prompt service, both over the phone and over e-mail. I will be getting my mortgage with one of the brokers on your site. I have bookmarked your website and plan to recommend it to friends and family who are shopping for mortgages!
Thanks again for the very useful service you provide :)
-Laura, Ottawa ON, Jan 2010
I was contacted within a few hours of calling ratesupermarket.ca and have so far been impressed with the level of service and knowledge the recommended broker has given me.
-Rob, Vaughan ON, Jan 2010
We were certainly contacted in good time and I'm happy with the service provided.
-Laurie, Brandon MB, Jan 2010
The service was excellent in every way.
-Donald, Duncan BC, Jan 2010
Good Afternoon Kelvin,
Thank you very much for your response, I got a mortgage through a broker at an amazing rate.
Thanks,
Garvin
I was very happy with your service, in fact the gentleman who immediately called me back was pleasant and informative. I will definitely use your service again and recommend it. Thank you
- Lorna, Montreal, Quebec
I was happy with the service and also found the website easy to use and very straightforward. Thanks.
-Daniela, Toronto, Ont
This website was very handy on getting me into the mortgage world!
The broker PROMPTLY responded and showed me the ropes of the business. I'm very happy with the provided services and will continue to use this website in the future!
Thank you
- Nathaniel, Edmonton
I was promptly contacted by one of your mortgage broker partners and he explained the different mortgage options, which was a big help. Thank you.
- Ray, Bowmanville
I like the website and am please with the service.
- Adam, Toronto
I was contacted that evening and the service was excellent!
- Tracey, Ottawa
Thank you. You have been exceptionally helpful and fast in responding to my queries. I am just weighing the various options before deciding on my mortgage.
- Eshete, Ottawa
Very impressed so far. Thanks Grant
- thanks Grant
Hi Kelly,
Service was excellent. Dan at TrueNorth is excellent. Thanks for your help.
- Greg
This was one of the best experience I have encountered. Broker called within 1/2 hr. Thank you very much.
- Ronald
Thanks, Kelvin, I am satisfied with your service. I also recommended your web site to my friend. I believe your site is the best one so far.
- Jian
The broker was very helpful, we are now pre- approved so we're housing hunting, thank you.
- Ron
Because rates are changing so quickly I think you're providing an excellent service by providing one-stop mortgage shopping info.
I got a great rate with (one of your broker partners). They're service so far is excellent. Their staff is friendly, knowledgeable and always willing to answer questions. I'll recommend your website to my friends.
- Carla
I wanted to let you know that thanks to your site I contacted different banks and got the service I was looking for. Thank you very much. Your site was very useful.
- Angela
We were contacted the same day by (one of your broker partners), and we are going through them for our mortgage.
So far I have found the process quite simple and the service has been second to none. We were simply looking to compare rates when I found your site and ended up using it to secure our mortgage. I will recommend your site to everyone I know that is looking for a mortgage.
Thank you.
- Bill
I found your site extremely useful and very easy to navigate through.
-Mark
